GM Voices Newsletter

Spring 2017

GM Voices Announces Partnership with Blueworx

Voice Provider to Deliver Professionally-Recorded Audio Files in Continued Support of Former IBM Voice Response Solution

blueworx.logo_.small_GM Voices, the world’s largest producer of professionally-recorded voice prompts for automated applications, recently announced a partnership with Blueworx, a leader in Interactive Voice Response designed to deliver the highest level of performance, security, reliability and scalability to organizations worldwide. Having recently acquired IBM WebSphere Voice Response, Blueworx will work closely with GM Voices to provide seamless voice recording services in its continued support and development of the voice response platform.

» Read the Full News Release

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Today, Tomorrow… Yesterday:
Watch Our “Award of Excellence” Video

GM Voices Takes Home a Trophy from the GALA Film Festival

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eLearn Chat Interview with Founder and CEO Marcus Graham

See Why Voice Branding is So Important to Training and Talent Development Materials

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E-Learning Podcast: Five Reasons Why You Shouldn’t Record Your E-Learning Narration In-House

Is DIY Recording the Right Approach? Here’s Why a Professional Voice Is the Better Option!

» Download the Podcast (right-click “Save link as…”)

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Talent Spotlight: Samantha

A Personable, Professional Sound for All Your E-Learning Content

voice-talentIt’s essential that your E-Learning materials guide and engage your audience with a clear and brand-focused voice. One of the voice actors doing a great job for our clients in this space is Samantha. In addition to having a uniquely-suited E-Learning sound, she takes direction very well and is available to narrate your E-Learning content for economical rates (paired with GM Voices’ fast turnarounds and thorough editing)!

Sample Samantha’s voice below, and let us know if we can provide custom voice samples, either from Samantha or our pool of female and male voice actors for E-Learning!

Samantha Sample 1

Samantha Sample 2

Posted in Spring 2017 | Leave a comment

The IVR Workshop Comes to Philadelphia

Improved for 2017: Learn the Secrets of Amazing Self-Service!

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Content-Packed, Two-Day Educational Workshop!

September 20-21   ★   Courtyard Philadelphia Downtown  ★   Philadelphia, PA

Learn More About the Workshop, and Register Now!

  • IVR Self-Service: Is it going away?
  • Natural Language: How does it change the IVR business case?
  • Voice Biometrics: Who’s using it, where, and why?
  • Visual IVR and Omni-Channel Customer Service: Are they gimmicks or useful tools?
  • Platform Replacement and/or Hosting: How do I decide?
  • So Much More!

Register Today and Save!

Early Bird (Through 8/25): $1,295  |  From August 26: $1,495


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Meet Janice, the March Madness Master

Our Reigning Tournament Champ Successfully Defends Her Title

She knows HR. She knows accounting. She knows account support and order entry. Most of all, though, she knows hoops. For the second year in a row, GM Voices’ Janice Upson has laid waste to her competition in the office March Madness pool. Janice was the only entrant to choose North Carolina to win it all, and her bracket victory was sealed when the Tar Heels defeated the Gonzaga Bulldogs in the finale. With her in-office responsibilities, Janice is usually immersed in numbers and policy minutiae, and she has applied her research acumen to deliver decisive NCAA Tournament victories. “I study all the analyst picks,” she said, hiding her true powers and pretending to be deferential. As for the rest of the field, they’re once again left wondering where it all went wrong. One unsuccessful participant vowed to win the 2018 tournament. “We’ll see about that,” said Janice.

Janice practices trash can free throws with her textbook shooting form.

Janice practices trash can free throws with her textbook shooting form.

Posted in Spring 2017 | Leave a comment