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GM Voices recently announced a sales partnership with USAN, a comprehensive call center solution provider specializing in flexible, network-based IVR, outbound dialers and ACDs. After choosing GM Voices as its voice provider, USAN was instrumental in helping GM Voices deploy new voice personas for several flagship customers representing the self-storage and automotive financing industries. Our English- and Spanish-language voice personas will represent these brands on all inbound and outbound IVR and self-service applications heard throughout the country.
“We don’t step into the recording studio until we’ve studied the client’s brand and target market,” said Marcus Graham, CEO of GM Voices. “USAN clients already have well-established brands. We just ensure that their brands are heard clearly in every phone call.”
USAN understands that any effective communications technology needs a brand-consistent voice to match, and we’re happy to be of service to them and their end users.
“With GM Voices, USAN effectively transforms every aspect of the caller experience,” said Harry Miller, Senior Vice President of Marketing and Business Development at USAN. “Their brand-centric recordings are the perfect guides for our intuitive, user-friendly applications.”