‘Twas the Night Before Christmas (in a Contact Center)

Wednesday, December 21, 2011 Posted by Matt
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Audio Holiday Carol from Your Friends at GM Voices

Mo Faces of Our Friends

Wednesday, December 7, 2011 Posted by Matt
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Movember Moustache Profiles of Friends, Partners and Customers in the GM Voices Network

GM Voices participated in Movember, raising awareness and funding for men’s health issues like prostate cancer. We asked our friends and business contacts to join our worthy, furry cause. These are the Mo Bros and Mo Sistas who answered the bell.

Click the pictures to enlarge to full size.

 

 

Chad Harrison, our Ron Swanson award winner for best big and bushy all-American moustache, linked us to several committed Mo Bros in the Atlanta public school system.

 

 

 

 

 

 Andrew Goulding, sporting a fine specimen.

 

 

 

 

 

 

 Thomas Goulding III, himself a prostate cancer survivor, successfully grew his moustache back.

 

 

 

 

 

 

 

 Thomas Goulding Jr., a veteran moustache grower.

 

 

 

 

 

 

 

 Robb Morris, quite a distinguished gentleman.

 

 

 

 

 

 

 

Steve Tindall of Applie Voice & Speech Technologies wears his sunglasses at night.

 

 

 

 

Mohammad Chamanzad and Rick Strach of Kaiser Permanente know how to “thrive” with those manly moustaches.

 

 

 

 

 

 

 

Rick and Kelli Strach share a mutual interest in creative facial hair growth.

 

 

 

 

 

 

Danielle Owens regrets her inability to grow a real moustache.

 

 

 

 

 

GM Voices Movember ‘Stashy Awards 2011

Wednesday, December 7, 2011 Posted by Matt
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An Awards Gala for the Ages Commemorating Our Committed Mo Bros and Mo Sistas; Nearly $1,000 Raised for Charity

GM Voices‘ first annual ‘Stashy Awards, held November 30, celebrated our involvement with Movember, a month-long moustache growing event to raise awareness and funding for men’s health issues like prostate cancer. Many of use grew outstanding moustaches, and, all in all, we raised just under $1,000 to fund cancer research programs. It was a fantastic, moustashtic event.

Here is a picture scrapbook documenting the 2011 ‘Stashies. Click the images to enlarge to full size.

 

 

 

 

 

 

The enraptured audience waits for the ceremony to begin.

 

 

 

 

 

 

 Award nominee Andrew Bates ponders his chances.

 

 

 

 

 

 

Mo Sistas Emily and Donna deep in moustache contemplation.

 

 

 

 

 

 

The Stay Classy San Diego award for best anchorman moustache went to Rick Campbell.

 

 

 

 

 

 

The Purple Rain award for best Prince-style light moustache went to John Monsalve.

 

 

 

 

 

 

The Hulkamania award for best Hulk Hogan-style horseshoe moustache went to Marcus Graham.

 

 

 

 

 

 

 The In Like Flynn award for best Errol Flynn-style pencil moustache went to Justin “Dos” Fennell.

 

 

 

 

 

 

 The King of Sting award for best Apollo Creed-style standard moustache went to E.J. Smith.

 

 

 

 

 

 

The Magnum award for best Tom Selleck-style cop moustache went to Justin Cody.

 

 

 

 

 

 

 The World’s Most Interesting Moustache award for best salt-and-pepper moustache went to Jay Steinworth.

 

 

 

 

 

 

 The Mel Blanc’s Yosemite Sam award for best voice actor with a moustache went to Andrew Bates.

 

 

 

 

 

 

 The Gold Medal Freestyle award for best Mark Spitz-style standard moustache went to Tim Shoemaker.

 

 

 

 

 

 

The Smokey and the Bandit award for best Burt Reynolds-style 70s throwback moustache went to Darrell Hensley.

 

 

 

 

 

 

 The Frida Kahlo award for Mo Sista of the year went to Jessica Harrison. In absentia, Chad Harrison won The Ron Swanson award for best big and bushy all-American moustache.

 

 

 

 

 

 

The winner of our Best of Lionel Richie CD was Emily Harrison.

 

 

 

 

 

 

Heroes and frontiersmen. GM Voices’ 2011 Mo Bros.

 

 

 

 

 

 

Heroines and pioneers. GM Voices’ 2011 Mo Sistas.

Welcome to GM Voices. Glad You Could Stop By.

Tuesday, November 15, 2011 Posted by Matt
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Our Video Tour is Comparable to the Real Thing

Maybe you can’t visit GM Voices in person. This saddens us, but, unfortunately, it’s all too common. Hey, we understand. We’re based out of Atlanta. Maybe you’re not. Plus, you’re probably pretty busy. Realizing all these budgetary and travel limitations, we did the next best thing: We brought the tour to you instead.

Spend a few minutes taking the GM Voices video tour, a guided trek through our recording studios that explains who we are, what we do, and how we can do it so well. It’s kind of like Christopher Walken’s SNL skit “The Continental,” just without all the parts that are wildly inappropriate in a business setting.

When people visit us in person and see our people and learn about our very refined process, they understand why a relationship with GM Voices is such a good business decision. Check it out!

Moustaches of Distinction: 21st Century Cowboy Sam Elliott

Friday, November 11, 2011 Posted by Matt
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That Righteous Flavor Saver Helps Him Taste the Rockies All Day Long

(Learn about Movember at www.movember.com, join our group “GM Voices & Friends“; Read about GM Voices’ involvement at www.gmvoices.com/movember)

For decades, Sam Elliott has made his bones as a throwback to a better, simpler America, when men were men and moustaches were symbols of status and potent virility. Elliott and that bushy horseshoe ’stache are icons of Western and cowboy film and iconography. Rumor has it that Sam’s moustache is a quicker draw of the six-shooter than even the man himself.

And Elliott is no stranger to the world of voice overs. His is the voice of Coors, and he’s leant that measured Western twang to many companies seeking a Voice Brand imbued with charimastic manliness.

We at GM Voices crack open a can of ice-cold Coors Light and commend the moustache and talents of the incomparable Sam Elliott.

Moustaches of Distinction: Legendary Voice Actor Mel Blanc

Friday, October 21, 2011 Posted by Matt
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To Commemorate GM Voices’ Participation in Movember, We Spotlight Our Favorite Moustaches

(Learn about Movember at www.movember.com; Read about GM Voices’ involvement at www.gmvoices.com/movember)

In the annals of voice acting, perhaps no figure looms as large as Mel Blanc. The king of of the Golden Age of animation, his was the voice of Warner Bros.’ Bugs Bunny, Daffy Duck, Porky Pig and many, many more. He elevated the art of voice acting and enriched the pop culture landscape for 60 years.

Mel Blanc was also the owner of a dashing, pencil-thin moustache. It is indisputable, scientific fact that moustaches imbue men with strange and awesome powers. Can we attribute Blanc’s debonair facial accessory as the driving force behind his talents? Probably not entirely. More likely, Blanc had a God-given skill that was only enhanced by his whiskers. The tonality, timbre and richness of his performances undoubtedly were improved by the presence of his tasteful mo.

GM Voices is grateful to Mr. Blanc for his contributions to the voice acting art, and we thank him for being a “Mo Bro” in perpetuity.

Reader of this blog: Can we count on you to join our moustachioed ranks this November?

Team Spotlight Series: Michael Hayhurst

Friday, October 7, 2011 Posted by Matt
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“Coach” Calls All the Plays in Production

Over the past four years, Michael Hayhurst has steadily climbed the ranks within GM Voices, proving more and more indispensable for his finely-attuned ear, business acumen, broad operations knowledge and hard work. Mike started in 2007 as a part-time audio engineer, not even yet out of the Art Institute of Atlanta, where he would graduate in 2008 with a Bachelor of Arts in Audio Production. Today, he oversees the work of eight full- and part-time engineers as GM Voices’ Production Manager.

As our all-purpose floor general, Mike assigns editing jobs, handles escalations, serves as liaison between sales and production, participates in upper management meetings, and even makes time to edit and deliver voice prompts when we’re in a crunch. He also dabbles in multimedia production and IT! Recognizing that we have a modern day renaissance man in our employ, GMV was wise to select Mike as its “Nulli Secundus” (second to none) award winner for 2010.

“My second favorite part of working at GM Voices is the hiring. My favorite part is the firing,” said a joking Mike. “But seriously, I enjoy working with a talented group of engineers who can be both relaxed and professional. It can get hectic sometimes, and I appreciate everyone staying calm and good-natured during the craziness.”

Around the office, Mike is known as “Coach,” a moniker that was born from his management of the company softball team. It’s an inclusive nickname that has stuck around; he now leads the audio team in much the same way, though he has traded his jersey for wide assortment of Apt. 9 menswear from Kohl’s.

“I love working at GM Voices, but I one day see myself becoming the CEO of the Apt. 9 clothing brand.”

GM Voices SOCAP Lunch Recap

Friday, September 23, 2011 Posted by Matt
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Lunchin’, Learnin’ and Some Prizes for Good Measure

Thanks to the Georgia chapter of SOCAP and everyone who attended “The Customer Experience in New Media,” GM Voices’ lunch ‘n’ learn event on 9/22. During our roundtable discussion, we reviewed several cool case studies of brands using new and emerging media to better connect with customers. Social media, business Web video, mobile apps, online communities and contests were among those discussed. Good times!

Congrats to Ms. Sharon Moon of AVDS for winning our iPad raffle. And actually, she asked for the receipt so she could immediately upgrade her model. Picky, picky. (Kidding!)

Also, a golf clap for Sandy Tafur of PossibleNOW for winning a gift certificate for having the best new media example; The Direct Marketing Compliance Channel, a 400-member LinkedIn group discussing the ever-changing legislation and best practices of direct marketing across all channels. Astutely, Sandy chose a Buckhead Life gift certificate, which added an additional $10 to her card. Clearly this is a shrewd businesswoman!

Thanks Greg L’Amoreaux of Kelly Services for helping us stay organized, and a firm handshake to Mark Palmucci of Interactive Intelligence for emceeing on short notice.

Let’s do it again soon, friends!

GM Voices + SOCAP Georgia Lunch 9/22

Thursday, September 8, 2011 Posted by Matt
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The Customer Experience in New Media; Win an iPad!

Hey, awesome blog reader: What are you doing for lunch on September 22nd? If you said “I don’t know,” here is what you should do. Check out the details of our SOCAP lunch and RSVP. This will be a fun-filled afternoon of lunchin’, learnin’ and prize givin’.

We’ll be talking about how customer care-focused companies are incorporating all sorts of cool, emerging media—social stuff, business video, chat, Web- or video-based tutorials, forums—are helping to provide a better customer experience and reinforce the brand image. Submit your example to win dinner for two anywhere in town!

Get on it! People are literally driving in from Portland! (Not literally, but probably Tennessee!)

We’ll see you on 9/22!

Bolder Business Video for Better Results

Friday, September 2, 2011 Posted by Matt
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Off the Wall, On the Money: Tell a Better Story with Bold Video Concepts

Did you know that GM Voices, in addition to being the worldwide in Voice Branding solutions, can also help you tell a better business story with creative video?

Creatively, the sky’s the limit. And lately, we’ve done a lot of bold and unique stuff, both for our own marketing efforts and for partners and customers.

Take a look at one of current video demos, “Bolder Video for Better Results.”