Voice Branding
Our Voice Personas add depth, warmth, and personality to automated voice greetings, making transactions feel more like conversations. With our natural sounding professional voiceovers, callers are more likely to react and reply, improving comprehension, containment, error recovery and customer satisfaction.
Automated voice systems have helped companies lower costs and relieve staff of mundane and repetitive tasks — but some voice systems leave customers cold. Smart companies realize that the Voice Persona customers hear each day is the voice of their company. It’s their Voice Brand and it’s worthy of executive level attention.
We Wrote The Book!
Since it was published in 2005, Voice Branding in America has become the quintessential guide for making automated voices consistent with your brand.
What Is A Voice Brand?
Your "brand" is built one contact at time. Your "voice brand" is built one phone call at a time. Voice Branding specialists, GM Voices, offer personality to voice greetings. Smart companies realize that the Voice Persona customers hear each day is the voice of their company.
Voice Brand Audits
GM Voices helps bridge the gap between the marketing and information technology teams so that companies can create and maintain a consistent Voice Brand throughout the enterprise, reinforcing the brand identity at every customer touch point.
Persona Development
It's more than just a voice talent in the studio. We’ll create a character to articulate your company's most positive attributes and build your brand identity.