GM Voices Newsletter

Summer 2017

Tour GM Voices: Watch Our New Video

See Our Processes, Meet Our Team, and Visit Our Studios

Can’t make it to our Atlanta-based facility for an in-person visit? No problem! Watch our short video tour to see why Fortune 1000 companies trust GM Voices to handle their Voice Branding in any language.

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See How GM Voices Rescues IVR and Telephony Applications

In Desperate Times, We Roll Out and Move In

GM Voices helps companies around the world improve their IVR and telephony applications with friendly, professional, and natural-sounding voice recordings, but sometimes, they need a little convincing. See how we fly into action in our latest video!

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Case Study: UW Medicine Valley Medical Center

Providing Brand-Consistent, User-Friendly Voice Messaging for 30 Departments

valley-med-centerGM Voices recently concluded a large voice implementation for Valley Medical Center, the largest nonprofit healthcare provider between Seattle and Tacoma, serving over 600,000 residents. Upgrading its IVR platform to an Aspect solution, VMC required a voice partner familiar with its specific formatting requirements and specialized in telephony projects. See how we transitioned over 30 departments with a clear, natural-sounding voice.

» Read the full case study!

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GM Voices Hosts Local High School Students for Technology Lunch ‘n’ Learn Event

TAG-Ed Provides Resources and Networking Opportunities for STEM Students

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Don’t Miss the Next IVR Workshop: Philadelphia, September 20-21

Improved for 2017: Learn the Secrets of Amazing Self-Service!

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Content-Packed, Two-Day Educational Workshop!

September 20-21   ★   Courtyard Philadelphia Downtown  ★   Philadelphia, PA

Learn More About the Workshop, and Register Now!

  • IVR Self-Service: Is it going away?
  • Natural Language: How does it change the IVR business case?
  • Voice Biometrics: Who’s using it, where, and why?
  • Visual IVR and Omni-Channel Customer Service: Are they gimmicks or useful tools?
  • Platform Replacement and/or Hosting: How do I decide?
  • So Much More!

Register Today and Save!

Early Bird (Through 8/25): $1,295  |  From August 26: $1,495


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Walking to Honor the Brave

Carry the Load Stops in Atlanta for Memorial Day March

When it comes to showing our appreciation for our nation’s heroes and the sacrifices they’ve made, words and gifts never seem to be enough. So, what are some other ways we can honor them?

With Memorial Day right around the corner, our Creative Project Manager, Bethany Richards, attended a local Carry the Load event with her husband. If you aren’t familiar with Carry the Load, it’s an incredible non-profit that creatively recognizes our military, first responders and their families. This organization helps spread the word on the selfless and courageous individuals who protect us and reminds us to remember those who have given their life to defend our freedom.

To learn more about Carry the Load and how you can participate in an upcoming event or the next Memorial Day Walk, go to www.carrytheload.org.

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Spring Team-Building Event: Visiting the Brand-New SunTrust Park

GM Voices Spends an Afternoon Watching the Atlanta Braves

With our hometown Atlanta Braves moving into a new ballpark for the 2017 season, GM Voices opted to spend its annual spring team-building event watching some baseball on an unseasonably crisp May afternoon. While we root, root, rooted for the home team, it wasn’t enough to propel our guys to a victory. Still, we enjoyed the sunshine, exploring the park, and all the hot dogs and popcorn we could handle. Check out some of the pictures we took from the event below.

Braves Game Company Outing

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