GM Voices Newsletter

Summer 2015

The IVR Workshop Returns to Las Vegas

GM Voices Re-Teams with Enterprise Integration Group for Two-Day Event


presented-by-eig-gmvIVR can be a challenging technology… unless you learn the tricks of the trade. Fortunately, GM Voices is partnering again with EIG for another IVR workshop, coming to the Platinum Hotel in Las Vegas September 22-23.

This is an exclusive opportunity for you and your colleagues to learn from the IVR experts—how to craft a customer-focused IVR script, how to fully integrate speech recognition and touch-tone, mix simple menu options with natural language, and much more! This event is packed with hands-on training that will provide actionable takeaways for call center directors, IVR developers, and managers from any industry! Get on the inside track for delivering an exceptional IVR experience. Learn more about the workshop and take advantage of early-bird discounts (workshop and hotel) by registering today!

“I wanted to thank you so much for hosting this workshop,” said Jennifer Burlison, an attendee of our December 2014 event. “It was one of the most incredible learning experiences I’ve had. I have so many great ideas now I’m bursting!”

See pictures from our 2014 event here!

Posted in Summer 2015 | Leave a comment

Talent Spotlight: Joelle

Say “Oui” to Friendly, Professional Voice Branding

When it comes to finding the right international voice talent to represent your brand, you have to consider some important factors–professionalism, experience, and a locally-authentic sound. Joelle, one of our European French voice talents (as opposed to Canadian French… a considerable difference!), delivers class and distinction at the right price.

“I’m originally from Paris, and I still spend my summers near Bordeaux at the Atlantic Ocean beaches of Cap Ferret. I’ve been working for GM Voices for almost 10 years. How easy and fun it is! Easy, because they are so well organized, patient and quick to solve any issue, and fun, because they are friendly, caring and relaxed. It’s an honor to work with this professional team! J’adore!”

Listen to Joelle’s samples below and let us know what you think!

Joelle Sample 1
Joelle Sample 2
Posted in Summer 2015 | Leave a comment

A PSA from the Nation’s Youth

Please, Listen to the Kids; They Know GM Voices is Your Voice to the World

Posted in Summer 2015 | Leave a comment

Fake Celebs, Real Testimonials

Terminate Your Company’s Unprofessional Voice Brand!

Posted in Summer 2015 | Leave a comment

Sit In for a Live Recording Session

Skype Brings the Voice Talent, Engineer and Studio to IVR Workshop Attendees

You’ve already read about our next IVR workshop in Las Vegas, but here’s a sneak peek at some of the content in store. After learning all about how to develop a customer-friendly IVR on day one of the event, attendees have their own custom IVR script recorded by one of GM Voices’ voice actors in a live Skype recording session. It’s a great exercise for seeing which scripts translate to the recording studio, and which ones still need work. Here’s a short clip from our March 2015 event!

Posted in Summer 2015 | Leave a comment

Oh, the Places We’ll Go We’ve Gone!

It’s Been a Busy Conference Summer for GM Voices; Click the Map Icons to See Our Stops So Far

Posted in Summer 2015 | Comments Off on Oh, the Places We’ll Go We’ve Gone!