Revolutionary Virtual Queuing Technology to Feature Consistent Voice Branding
GM Voices recently formed a partnership with Virtual Hold Technology® (VHT®), the leader in virtual queuing solutions. GM Voices will now provide the voices for VHT’s virtual callback applications, improving the experience for its customers’ automated interactions with the award-winning technology.
“VHT’s virtual queuing solutions provide customers with options for managing their time, and the way those options are presented is important to the customer’s perception of the company,” said Marcus Graham, CEO and Founder of GM Voices. “We know how to make automated greetings and menus feel more like conversations, which contribute significantly to a positive caller experience. Our natural-sounding voices add depth and clarity to the Virtual Hold solution, and that really appeals to the customer-focused companies that deploy VHT.”
GM Voices Featured on American Public Media’s Marketplace Program
CEO, Senior Audio Engineer Included with Voice Talent
On the January 4th episode of American Public Media’s Marketplace program, GM Voices discussed the importance of providing callers with a friendly and brand-consistent automated voice. The segment included a short interview with CEO Marcus Graham and a recording session with Senior Audio Engineer Alex Buckellew.
The program can be streamed in its entirety on the Marketplace website. The page also includes a text transcript of the story. To skip ahead to the GM Voices story, click the “Listen to This Story” button under the Aflac duck.
“What’s happening is these large companies are realizing that they’re turning their relationships over to these automated systems, and they do warrant time and energy to make sure it’s a pleasant exchange and experience,” said Graham.
The episode can also be downloaded here (story begins at the 22:50 mark).
Business Storytelling: Voice, Video, Creative
You Have a Story; Let Us Help You Tell It Better
As you heard in our video newsletter introduction, GM Voices specializes in helping businesses tell their story more effectively in the marketplace. Including professional voice over narration, live video, graphical media and creative scripting, we offer all-inclusive services for any budget and any targeted campaign. Contact us today to discuss your upcoming project, and check out our short demo reel to jog any ideas.
Voice Prompt eCommerce for Auto Attendant Launches
Just Choose Your Language, Talent; Upload Your Prompts
GM Voices recently unveiled its auto attendant eCommerce mini-site. This easy-to-use hub offers all of GM Voices’ weekly voice talent and is ideal for small or one-time orders for your auto attendant messaging. US English, Neutral Spanish and French Canadian are currently offered through the online store
(for everything else, give us a call). Check it out!
Voice Branding Video Toolkit
Video Talking Points with Our CEO
With over 25 years of recording natural-sounding voice for automated applications, GM Voices has a lot to say about a lot of subjects. Our first “Let’s Talk About” series covers 20 need-to-know topics ranging from after-hours messaging to VUI design. This page collects them all for your convenient viewing.
Here’s a sample; CEO Marcus Graham discussing the difference between a voice actor for telephony and a professional announcer:
Everyone Connects (Enterprise Connect, GM Voices, Avaya) Part 2
Watch the Ground-Breaking Original, Watch the Bloopers
In our last newsletter, you read about our most recent music video, “Everyone Connects.” The video told the story of Chad, an IT guy who learned all about technology and providing a great customer experience at Enterprise Connect. Along the way, he discovers GM Voices, and business was never better. Now, we have a new version. Our “live” band/outtake edition collects all the hilarity we couldn’t fit in the original. Now, you get to watch both!
Classic Original Version
New! Band Outtake Version
Talent Showcase: April
New Weekly Talent Offers Friendliness, Natural Sound
Due to overwhelmingly positive feedback and ever-increasing demand, GM Voices is happy to announce that April has joined our list of voice actors recording in weekly sessions. April now records with us every Tuesday.
April has been working in the world of voice overs for more than 10 years. Creating voice overs is her passion and full-time career. With a natural and friendly sound, April delivers your message with warmth and brand consistency. There’s nothing robotic about her voice! And she accomplishes all of this while being extremely easy to work with. Starting a new project? Contact us about April today!
“Acting throughout school prepared me for my years in radio, and radio prepared me for the world of voice overs,” said April. “I absolutely LOVE being behind the mic and doing something different every day! GM Voices has been super easy to work with. Communication is big with me and they are great at it. I’m glad I found them!”
GM Voices recently formed a partnership with Virtual Hold Technology® (VHT®), the leader in virtual queuing solutions. GM Voices will now provide the voices for VHT’s virtual callback applications, improving the experience for its customers’ automated interactions with the award-winning technology.
On the January 4th episode of American Public Media’s Marketplace program, GM Voices discussed the importance of providing callers with a friendly and brand-consistent automated voice. The segment included a short interview with CEO Marcus Graham and a recording session with Senior Audio Engineer Alex Buckellew.
GM Voices recently unveiled its auto attendant eCommerce mini-site. This easy-to-use hub offers all of GM Voices’ weekly voice talent and is ideal for small or one-time orders for your auto attendant messaging. US English, Neutral Spanish and French Canadian are currently offered through the online store