Every year, customer care professionals representing the world’s largest brands (and all industries) gather at SOCAP International’s Annual Conference to network, share and stay on the front lines of customer experience trends and best practices. GM Voices is heading to Coronado Island in San Diego to spread the good word of Voice Branding to executives, marketing directors and contact center professionals from a who’s who of consumer organizations. Um, yeah. We’re pretty excited.
SOCAP offers many local and regional chapters throughout the country. In fact, our own Jessica Harrison serves on the board of the Georgia chapter. Take a look at National and Georgia and see how the networking resouces and collective knowledge could benefit your organization.
If you’d like a quick summary, watch this video presentation we produced for SOCAP last year.