GM Voices Featured in the Wall Street Journal

How Companies Are Using Professional Voice to Provide a Warmer, More Personalized Customer Experience

See anyone familiar in the Marketplace section of the Wall Street Journal today? Check out page B10 (or, of course, read the online version) and find a feature titled “Automated Lines’ Softer Tone.” GM Voices and some of its customers discuss how professionally-branded voices are helping to reduce costs and provide a better overall caller experience.

What are companies looking for? Warmth, empathy, voice neutrality (no accent) and a natural sound. Exactly what GM Voices offers in US English and 100 other languages and dialects.

Let us know what you think!

 

This entry was posted in Blog, Voice Branding and tagged , , , , . Bookmark the permalink.