An open letter to every company with automated customer contacts. This is who we are. This is what we do better than any company in the world.

Hello,

You have happened upon the official blog of GM Voices. We are the global leader in professionally-recorded voice prompts for IVR, auto attendant, speech recognition and other automated voice systems. We have provided natural-sounding recorded voice for phone greetings and voice messaging for over 25 years. Other businesses may specialize in voice recording, but none are so uniquely positioned to improve your automated customer experience. We do what what we do specially for customer contacts and marketing voice messaging.

Our business is one of process perfection. IVR phone systems require frequent updates. That’s why we offer next-day turnarounds of ready-to-load audio files in any format. We work in a global economy, where customers shop for quality of product and experience, disregarding borders and the past. That’s why we record in 100 languages and dialects, all in-country and in-context. We’re attuned to the fact that your corporate image is wholly unique. We’re attuned to the fact that your customers are wholly unique. That’s why our roster of professional voice actors are trained, certified and available by the hundreds.

Our QA process and audio expertise is thorough and incomparable. Our audio engineers were educated specifically for our business. Voice files are edited to sound crisp, clear and professional, every time. Our archiving ensures that any audio update sounds seamless compared to previous orders.

We help companies communicate with world-class Voice Brands. We affirm your customers’ decisions to do business with you in the f irst place. We help your application achieve a higher rate of caller containment, lowering your expenses. We record for expansive and deep call menus, and quick-and-easy auto attendants and on-hold messaging.

We’re available right now to take your call (770.752.4500). We’re available to elevate your customer communications.

Any language, any media, any market, any application, any platform provider. We’re GM Voices. We’re your voice to the world.

Listen to Our Voices (Full Media Player)

Listen to Quick Samples

Listen to Voice Persona Styles

Listen to Business Narration Samples

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They say a picture is worth a thousands words. For our SpeechTEK 2010 pictures, here are several of those words: awesome, grown, man, in, a, wizard, costume.

When GM Voices goes to an industry show, we go all out. Business casual? Pleez. The hot new corporate fashions are all about wizard couture. So, we set off to SpeechTEK with a Harry Potter theme; as in, “GM Voices’ natural-sounding voice prompts in any language give your company a magical customer experience.” In case that wasn’t immediately apparent to you.

Here are several choice pictures detailing our wizarding exploits in the Big Apple.

How will we top this for SpeechTEK 2011? Transformers? (Robots that transform into a VoIP telephone system?)

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Six GM Voices Preferred Voice Actors show you how they adjust their performances for different voice persona biographies.

Just like you see in movies, an actor assumes a different identity to meet the requirements of a role. It’s no different at GM Voices, where our voice actors tailor their delivery to best suit a company’s brand and target audience.

We’d like you to check out our new voice persona sample landing page, where this process is demonstrated with six of our best weekly voice actors. Listen to the different vocal characteristics of each style, how they match the biographies of their persona roles. This is the Hollywood component of GM Voices, and it’s essential to helping individual businesses achieve unique Voice Brands.

GM Voices works with the most talented voice actors in the industry. They don’t just have pleasant voices; they can create characters that meet the challenges of any company and any industry.

Check it out. Neat, no?

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The Man. The Myth. The ‘King of IVR.’ His name is Champ Cash, and he is but one of the many salespeople GM Voices assists with complimentary sales tools.

Results may not be exactly the same, but GM Voices is committed to helping IVR platform providers get meetings, add credibility and close deals. Watch our humorous video and head over to www.gmvoices.com/americandream for free VisionClips. Think of us for your next opportunity.

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But We Are Bringing Some of the Geektastic Charm for the Show in NYC.

Yes, the photo is slightly blurred. But the evidence is conclusive. GM Voices has turned SpeechTEK 2010 into a madhouse (Mad Eye House? Haw). Here is a photo from the magical front lines of SpeechTEK. More to come…

In all seriousness, you could probably use some voice prompts.

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