Author Archives: matt

The IVR Workshop Comes to Philadelphia

Improved for 2017: Learn the Secrets of Amazing Self-Service! Content-Packed, Two-Day Educational Workshop! September 20-21   ★   Courtyard Philadelphia Downtown  ★   Philadelphia, PA Learn More About the Workshop, and Register Now! IVR Self-Service: Is it going away? Natural … Continue reading

Posted in Spring 2017 | Comments Off on The IVR Workshop Comes to Philadelphia

Meet Janice, the March Madness Master

Our Reigning Tournament Champ Successfully Defends Her Title She knows HR. She knows accounting. She knows account support and order entry. Most of all, though, she knows hoops. For the second year in a row, GM Voices’ Janice Upson has … Continue reading

Posted in Spring 2017 | Comments Off on Meet Janice, the March Madness Master

New Podcast: Five Reasons to Not Record Your E-Learning Content Internally

Is DIY Voice Narration Really the Right Approach? Hear Why a Professional Voice Is the Better Option! » Download the Podcast (right-click “Save link as…”) Access More E-Learning Resources: Listen to E-Learning Voice Samples Watch the GM Voices E-Learning Overview … Continue reading

Posted in Stories | Comments Off on New Podcast: Five Reasons to Not Record Your E-Learning Content Internally

Founder & CEO Marcus Graham Interviewed for eLearn Chat

See Why Branding is Essential to Training and Talent Development Materials

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ATD TechKnowledge 2017 Recap

It Was Great Speaking with You in Las Vegas! GM Voices team members Michael Hayhurst and Caleb Gammon had an excellent experience at ATD TechKnowledge, connecting with new and familiar faces and learning all the innovative ways companies are using … Continue reading

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GM Voices Partners with Blueworx

Voice Provider to Deliver Professionally-Recorded Audio Files in Continued Support of Former IBM Voice Response Solution ALPHARETTA, GA (January 25, 2017) – GM Voices, the world’s largest producer of professionally-recorded voice prompts for automated applications, today announced a partnership with … Continue reading

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Have Yourself a Peaceful Contact Center

See GM Voices’ Latest Holiday Hit Single; We’ll See You Next Year! From all of us at GM Voices, Merry Christmas and Happy Holidays! Hey, while we have you, check out some of our voice samples, read our latest newsletter, … Continue reading

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SOCAP 2016 Annual Conference Recap

It Was Great Speaking with You in Orlando! GM Voices team members Jay Steinworth and Rachel McNulty had a great experience at the SOCAP Annual Conference! GM Voices always enjoys learning about the innovative multi-channel approaches to customer care that … Continue reading

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DevLearn 2016 Recap

It Was Great Speaking with You in Las Vegas! GM Voices team members Jay Steinworth, Michael Hayhurst and Matt Strach had a fantastic experience at DevLearn, learning all the innovative ways companies are using technology and media to better train … Continue reading

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GM Voices Featured on LectoraLive! YouTube Broadcast

Founder & CEO Marcus Graham and Jay Steinworth Explain How to Make E-Learning Content Sound Natural and Engaging GM Voices was recently featured on the live video Webcast LectoraLive! to discuss how professional voice is making an impact in the … Continue reading

Posted in Winter 2017 | Comments Off on GM Voices Featured on LectoraLive! YouTube Broadcast