Author Archives: matt

Forty 7 Ronin and GM Voices Partner to Provide IVR Optimization Program

Voice Branding Plus Performance Tuning Produces Improved CX COLORADO SPRINGS, Colo., February 8, 2018 – Forty 7 Ronin, a rapidly expanding industry leader in Interactive Voice Response (IVR) design and deployment, today announced its strategic alliance with GM Voices, the … Continue reading

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GM Voices Partners with Forty 7 Ronin to Deliver IVR Optimization Program

Voice Branding Complements Performance Tuning to Perfect the Customer Experience GM Voices recently announced a partnership with Forty 7 Ronin, an industry leader in IVR design and deployment, to provide an IVR Optimization solution focused on combining Voice Branding with … Continue reading

Posted in Winter 2018 | Leave a comment

Avaya ENGAGE 2018 Recap

It Was Great Speaking with You in New Orleans GM Voices team members Karen and Kevin were excited to catch up with the Avaya community, and New Orleans certainly didn’t disappoint! We had an outstanding experience at Avaya ENGAGE! The … Continue reading

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It Was a Busy Year at GM Voices

Here’s a Handy Infographic to Show You What Happened at Our Studios in 2017 (Click the image to enlarge)

Posted in Winter 2018 | Leave a comment

Narration + Localization for HR and Compliance

Create an Engaged, Better-Informed Workforce with Professional Voice Recordings Often, when an important HR message hits an employee’s inbox, it catches them at peak busyness, usually as a plain-text email to be quickly scanned and forgotten. With professional, brand-consistent voice … Continue reading

Posted in Winter 2018 | Leave a comment

4 Key Strategies to Improve Your Contact Center Performance and Customer Experience (CX)

Free White Paper from Forty 7 Ronin and GM Voices; Download Now for Essential Information for Better Engaging Customers If you want to outperform competitors in virtually any industry, the stats don’t lie. CX is critical to your success. Finding … Continue reading

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Talent Spotlight: Sabina

Bilingual English and Spanish Talent Brings a Professional Sound to Any Application Smart companies now realize that delivering a world-class experience in Spanish is just as important as providing outstanding service in English. But what if you could serve both … Continue reading

Posted in Winter 2018 | Leave a comment

GM Voices and the Georgia Chapter of SOCAP Host Toys for Tots Event

Atlanta-Area Professionals Gather to Network, Tour Our Studios, and Bring Holiday Cheer to Underprivileged Children Last month, GM Voices and the Georgia chapter of SOCAP International co-hosted a Toys for Tots networking event that brought together professionals from Georgia and … Continue reading

Posted in Winter 2018 | Leave a comment

Does Santa’s Contact Center Deliver a Jolly Customer Experience?

One Father Shares His Story in Our New Video!   While We Have You, Check Out Some of Our Voices! » Quick Voice Sampler (Telephony) » Narration Samples » E-Learning Samples » Tour Our Recording Studios! Contact Us! For more … Continue reading

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SOCAP 2017 Annual Conference Recap

It Was Great Speaking with You in San Diego! GM Voices team members Jay, Rachel, and Darrell were excited to catch up with the SOCAP community, and sunny San Diego certainly didn’t disappoint! We had an outstanding experience at the … Continue reading

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